Olympus/Nelson Property Management Company is...

1. Honest - We deal with our clients honestly. You only ever pay for maintenance that is necessary, and we never hide our charges. All of our fees are clearly laid out in the management contract, and should you ever have a question about an invoice, we're more than happy to clarify it. We keep you up-to-date on your property status are on upfront on how your investment is turning out. We always account for client funds and keep you updated with monthly financial reports.

2. Trustworthy - Clients count on us for routine and emergency situations, be it a fire or simply a broken toilet. When it comes to tenant disputes, you can rely on us to handle them swiftly, working both in your best interest for your investment, and to make sure you have happy tenants.

3. Knowledgeable - Olympus/Nelson has been in the property management business for over ten years, and in that span of time we've handled nearly every situation imaginable. Our staff is comprised of experienced professionals who work to keep rental rates at the current market value, minimize repair expenses, and ensure all rent payments are received in a timely fashion. We've renovated a number of properties, and our clients regularly seek our advice on buying, selling, leasing, or renovating properties.

4. Attentive - With us, you can be sure that your investment and you both receive the attention they deserve. We provide quarterly and monthly property inspections with reports, and we return phone calls the day we receive them. When it comes to the tenants, we keep in touch with them whenever there's a problem to be sure they enjoy their tenancy, and we fulfill nearly all maintenance requests within twenty-hour hours. We can be counted on to manage our clients' properties as if they were our own.

5. Proficient - Olympus/Nelson has developed policies and procedures as an up-to-date property management firm to maintain profitability and achieve the highest return on investments.

6. Communicative - We keep in touch with our owners and tenants in a variety of ways. From fax, to phone calls, to email, you can be sure to get in contact with us. We're also always expanding our avenues of communication, beginning with PDF reports emailed to owners and invoices sent to contractors, and currently we're developing ways for owners to access their accounts online to have to-the-minute information.

7. Profitable - At Olympus/Nelson, we strive to maintain profitability of our clients' properties by keeping rental rates at current market value, taking care of the tenants to minimize turnover, and performing necessary maintenance services at reasonable costs. We strive to improve our clients' bottom line and to keep their investments in great shape to continue to be profitable over many years.

8. Accurate - Olympus/Nelson prides itself on detailed, accurate, and timely monthly cash flow reporting to clients, which provides them with the information necessary to monitor property progress and prepare their annual tax returns at the end of the year. We also take extensive notes for every issue and every tenant, so that if you have a question or someone else in our office needs to take care of something, the information is available, clear, and concise.

9. Friendly - We believe the best business relationship is one wherein both parties respect one another, and are pleasant and courtesy. We strive to make a client a friend for life, not only so all your dealings with us are enjoyable, but also because we pride ourselves on our word-of-mouth reputation. We've grown and prospered from the referrals of satisfied clients, and nothing makes our prouder of our work than knowing someone so enjoys working with us that they tell their friends.

10. Professional - Not only is Olympus/Nelson a long-standing member of the National Association of Realtors®, the Texas Association of Realtors®, and the Houston Association of Realtors®, we're also a member of the Better Business Bureau. We adhere to the Equal Opportunity Housing Act and never discriminate based on sex, race, religion, etc. We also have our own code of ethics to which we strictly adhere. As a result, our clients, tenants, and the general public can all be assured that act with integrity, competence, and a strong sense of professionalism.